City Union Bank: WhatsApp Banking Overview
City Union Bank offers WhatsApp-based banking through its official number +91 44 71225000. Customers can use WhatsApp to perform various banking services 24x7 via chat with CUB's digital assistant, Lakshmi. No additional app is needed.
Save the number +91 44 71225000 in your contacts.
Send "Hi" on WhatsApp from your registered mobile number.
CUB Lakshmi will reply with a menu of available services.
Reply using the menu number or keyword (e.g., Bal, Mini, Block).
Balance enquiry
Mini statement (last 5 transactions)
Instant account opening
Deposit account info
Debit card block request
Green PIN setup/reset
Submit Form 15G/H
View deposit interest rates
Locate ATMs/branches
Get loan & personal banking product info
Note: Fund transfers (NEFT/IMPS/UPI) are not currently supported.
Instant access to core services
No app required, works via WhatsApp
Free of charge (data charges may apply)
24x7 availability
Secured interaction with end-to-end encryption and restricted to registered numbers
Ensure you're chatting with the verified green-tick account for CUB
Never share sensitive info like OTPs, PINs, or passwords via WhatsApp
Do not click on external app/APK download links from any unknown source
Enable WhatsApp two-step verification for added protection
Report & block any suspicious messages claiming to be from CUB
| Feature | Details |
|---|---|
| WhatsApp Number | +91 44 71225000 (Verified green tick) |
| Trigger | Send "Hi" from registered mobile |
| Core Services | Balance, mini statement, card block, etc. |
| Excluded Services | Fund Transfers (NEFT/IMPS/UPI) |
| Charges | Free (only data charges apply) |
| Security | End-to-end encryption, mobile verification |
City Union Bank's WhatsApp Banking service is designed for customer convenience, offering essential services on-the-go through a simple chat interface.